Product Questions
Yes, some Belola vases for fresh flowers are suitable for use with water, while others are designed primarily for dried or artificial stems and decorative display. Please check the Care Information on the individual product page before adding water. When using water, place the vase on a dry, protected surface and wipe away any spills promptly.
Belola outdoor planters are suitable for both indoor and outdoor use unless otherwise noted on the individual product page. To help extend the life of your planter, ensure proper drainage, avoid prolonged standing water, and protect it from freezing temperatures and severe weather whenever possible. Please refer to the Care Information on the individual product page for product-specific guidance.
A planter with drainage performs best when excess water can flow freely and prolonged standing water is avoided. When possible, protect the planter from freezing temperatures, severe weather, and extended exposure to harsh conditions. Care requirements may vary by material and finish, so please refer to the individual product page for specific instructions.
Yes. Belola planters include drainage holes and removable plugs, allowing you to adjust the planter for indoor or outdoor use. Please note that using the plug does not make the planter completely watertight, so a saucer or protective tray is recommended for indoor use. Please refer to the individual product page for product-specific drainage details.
To help keep your Belola piece looking its best, gently remove dust with a feather duster or soft-bristle brush. Avoid abrasive cleaners, harsh brushes, and prolonged soaking. Care instructions may vary depending on the material and finish, so please refer to the individual product page for product-specific guidance.For more detailed instructions, please refer to our Care & Maintenance Guide.
Yes. Because some pieces include hand-applied glaze, color, or finishing details, subtle variations in color, texture, shape, and finish may occur. These variations are part of what gives each piece its individual character.We make every effort to represent our products accurately, although appearance may vary slightly depending on lighting and screen settings. If the item you receive differs significantly from the product description or images, please contact us within 30 days of delivery.
Unless otherwise stated on the individual product page, flowers, plants, branches, and other decorative accessories shown in product images are for styling purposes only and are not included.
A vase with non-slip padding can help provide added stability and reduce direct contact with the surface underneath. Place the vase on a dry, stable surface, and always lift it when moving rather than sliding it, especially on wood, stone, or other delicate surfaces.
For indoor use, consider placing a saucer or protective tray underneath the planter to help catch excess water and soil. Wipe away any spills promptly, and keep the surrounding surface clean and dry. For larger or heavier planters, consider using a plant caddy to make repositioning easier while helping protect the floor.
Orders, Shipping and Returns
Eligible items may be returned or exchanged within 30 days of delivery. Please review our Return Policy for eligibility requirements, applicable costs, and return instructions.
Orders are typically processed and shipped within 2 business days. Standard delivery usually takes approximately 3 - 5 business days after shipment, although timing may vary depending on the destination, carrier, weather conditions, and holiday periods.
Eligible Belola products are covered by a 60-Day Limited Warranty. Please review our Warranty Policy for information about coverage, exclusions, claim requirements, and available remedies.



